Htom Cisco 03 26 2020 11 41 AM Product Returns and Replacement PRR Tool users within TAC are encouraged to utilize the Customer Handoff feature to allow customers to complete the RMA This will reduce the volume of customers from having to contact an LSC agent or TAC Engineer for basic information such as address contact etc
The Cisco High Touch Technical Support Service is a 24x7 Service that provides access to a team of network specialists who can expedite issue resolution and increase the availability of your mission critical business infrastructure These engineers assess the issue on your business define a solution that limits network disruption and assist One of these was the Customer Satisfaction CSAT High Touch Operations Manager HTOM initiative An HTOM acts as a liaison between the customer and Cisco to facilitate resolution of any issues that might arise with a focus on networkwide issues that might disrupt a mission critical network Surveys showed that customers with an HTOM were
Htom Cisco
Htom Cisco
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Zaahida Azmuth High Touch Operations Manager HTOM Cisco LinkedIn
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Jennifer DeLong High Touch Operations Manager HTOM Cisco LinkedIn
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1 person has recommended Jacob High Touch Operations Manager at Cisco Systems As a Cisco HTOM I am a trusted advisor and an active participant in the customer s network operations by Cisco Meraki simplifies technology so the world can simply work We are seeking a High Touch Operations Manager HTOM to join a Cisco Customer Experience CX Team for our most strategic and impactful customers in support of their transformation agendas We are Cisco s Face to the Customer working in a fast paced high impact environment as
1222364 High Touch Operations Manager HTOM Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetic information age disability veteran status or any other legally The holder of this credential understands the fundamentals of High Touch Operations Manager role requirements has the essential knowledge and skills to successfully perform in their role and to lead Cisco into the future of Customer Success The course takes approximately 12 5 hours Type Learning Level Foundational Time Hours Cost Free
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Magdalena Starzykiewicz HTOM High Touch Operations Manager Cisco
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OUTBOX 106 Cisco HTOM High Touch Operations Management Service
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High Touch Operations Manager HTOM at Cisco Experienced IT manager that previously held Top Secret security clearance Trained in leading diverse teams to accomplish all aspects of IT projects If your request is already at Severity level 1 or 2 you may at any time contact your High Touch Operations Manager HTOM via phone or by emailing the HTOM Team at armyhtom cisco Outside of normal business hours including weekends and holidays Contact Cisco TAC at 1 800 553 2447
Cisco Networking Academy is a global IT and cybersecurity education program that partners with learning institutions around the world to empower all people with career opportunities It is Cisco s largest and longest running Cisco Corporate Social Responsibility program The average High Touch Operations Manager HTOM base salary at Cisco is 133K per year The average additional pay is 29K per year which could include cash bonus stock commission profit sharing or tips The Most Likely Range reflects values within the 25th and 75th percentile of all pay data available for this role Glassdoor
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HCIE Routing And Switching Lab Exam Details 591 Lab
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Htom Cisco - 1222364 High Touch Operations Manager HTOM Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetic information age disability veteran status or any other legally