How To Be A Good Sales Rep Over The Phone Listed below are five phone sale techniques plus a BONUS tip that you can apply on your next sales call TODAY 1 Look for Interest Signals By Asking Discovery Questions 2 Practice Handling Objections to Get to The Truth 3 Stay In Control of the Call 4 Actively Listen to the Prospect
19 phone sales tips Here are 19 tips you can use to enhance the way you conduct phone sales 1 Ask discovery questions when planning what to say Discovery questions are statements that explore why a sales professional might ask a certain question during a sales call by considering who the audience is and what their answer might be To write 5 Don t try to get a callback In order to increase the likelihood that a prospect will respond you have to make the next step as easy as possible The effort it takes to call you back is too big a barrier for most prospects Leave your number in the voicemail but don t bother asking for a callback Instead tell prospects you ll
How To Be A Good Sales Rep Over The Phone
How To Be A Good Sales Rep Over The Phone
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Be an advisor to your leads Too often sales folks make the mistake of treating the person on the other end of the phone as a mere statistic Just another deal to close an SQL or another number on their contact list The Sandler sales method as illustrated by the Sandler submarine Over the phone sales tips for going in prepared According to RAIN Group 57 of senior level buyers and 47 of managers prefer salespeople to contact them by phone However it takes more than just dialing to truly connect with your ideal buyers Here are four preparation tips to increase your chances of engagement 1 Know the best time to call
6 And Your Body Language In addition to verbal effects non verbal cues such as body language also translate well over the phone One technique to keep in mind is to smile when speaking The customer will not be able to see it but they will be able to sense the warmth and enthusiasm in your voice Before you pick up the phone to make a pitch know who you are calling review the information you have about the client understand their most pressing needs and have an understanding of the products and services they would benefit from most 3 Keep it simple Most sales reps use a script for a sales call
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Ending with a call to action 1 Introducing the call This is the first step in conducting the sales The primary focus of the introduction is to talk to the prospect and get them through with the conversation Do make sure to practice the name surname and designation of the prospect before pitching anything 2 2 Always be positive Source Many people don t realize how their attitudes affect their sales job performances It probably wouldn t be as easy to brush off a potential client if they were in front of you but on the phone it somehow feels less personal and harder Rejection happens
Reading about vocabulary processes and knowledge can prepare you for your first sales role especially when you leverage tips from experienced salespeople and the expert insight they contribute to different pieces 7 Talk with reps in your network to understand how sales jobs work Saying this is a sales call will stump your prospect Typically they ll make a joke because they are used to tactics and sneaky tricks The rapport you build will earn you a few minutes 6 Focus on serving over selling The best salespeople know that true sales is really about listening to people s problems and showing them how you can help
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How To Be A Good Sales Rep Over The Phone - Use humor You are a voice over the phone and that s it Unlike face to face sales it s hard to humanize or make social a phone salesperson because you cannot physically see them One of the best persuasion techniques is to humanize yourself with the use of humor If you are able to make the prospect laugh you re a step above