How To Be A Good Associate I tell associates all the time there s no mistake we can t fix Manage your time well checking and responding to phone calls and emails promptly even after hours Let the culture of your firm be a guide including letting colleagues know when you re unavailable well in advance including letting everyone know who they should
Good senior associates Good senior associates should be handling some matters with essentially zero supervision and be functioning at a partner level Put differently if a partner were staffed on a matter and left the firm the lead attorney would probably promote you to second chair versus bring in a new partner If you are a litigator you Between helping customers taking direction from your manager and providing feedback to your colleagues having good communication skills is the foundation of your success as a sales associate When working in a customer facing role you will engage with a wide variety of people of all different backgrounds and communication styles often
How To Be A Good Associate
How To Be A Good Associate
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For people wondering how to be a good sales associate remember to start with patience 4 Friendly Friendliness is a key retail associate skill Your sales associates should always be naturally welcoming and easy to get along with If someone isn t a people person that will read quickly and your customers may feel uncomfortable In order to be a good sales associate you need to follow a certain set of steps that involves quality customer interactions and the use of your skill set Doing so ensures customers have a good experience at your store and ensures you performed your job successfully overall The following steps can serve as reminders to help you be a good
So succeeding as a sales associate requires a never say never attitude That is a lot of resilience persistence or stubbornness if that is what you like to call it 2 Empathy Good sales associates have the ability to relate to the feelings and needs of consumers and potential consumers This quality allows him or her to have genuine 1 Good customer service skills The primary sales associate skill is customer service as reps are the face of the business and directly boost customer satisfaction and loyalty These customer service skills for a sales associate are divided into several aspects Patience The reps must handle repetitive queries and deal with demanding
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A good mentor will feel compelled to act They will find you They notice who is not asking for help but needs it and they give it kindly Kinga Vajda Execute Your Intentions LLC Most sales associate positions have very similar job descriptions no matter what you are selling It is your job to close the sale with your customers This means you have to show and describe products suggest additional products the customer might need and make sure that the customer knows the good value of whatever they are buying
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