Duties And Responsibilities Of A Hotel General Manager

Duties And Responsibilities Of A Hotel General Manager What does a hotel general manager do Hotel general managers oversee hotel operations help guests feel comfortable and ensure that they have all their needs met They re responsible for all departments in the hotel and help find hire and retain staff

Some main responsibilities include Copy this section Greet and register guests Inspect the grounds public areas and guest rooms for appearance and cleanliness Ensure company standards for housekeeping decor and guest services are met Answer guest questions about hotel services and policies Keep track of the hotel s financials A hotel General Manager is the figure who is responsible for executing the strategic goals of a hotel and ensuring that everyone is performing in alignment with those goals They oversee overall operations with the overarching goal of creating the best guest experience possible

Duties And Responsibilities Of A Hotel General Manager

Duties And Responsibilities Of A Hotel General Manager
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So what Share The hotel General Manager GM is the person ultimately responsible for a hotel s performance A GM s ability to make decisions and take action will thus have an important impact on his or her hotel s operational and strategic results How to become a hotel general manager Becoming a hotel general manager is a challenging but rewarding career path A hotel general manager is responsible for overseeing all aspects of a hotel s operations from managing staff to ensuring customer satisfaction

Sample responsibilities for this position include Approves assigned employee payroll documents payables Directly supervises and manages the business activity of the hotel Creates monitors and reviews a variety of business reports such as sales reports inventory reports budget reports Hotel General Manager responsibilities Provide the vision leadership and strategy that inspires your staff to deliver exceptional guest service that drives financial success Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals as well as strategies for achieving them

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Key responsibilities Motivating a large hotel team to deliver service standards Driving a sales and marketing strategy Meeting budgets and exceeding revenue targets Networking at dinners and functions Liaising closely with the sales and revenue team to make sure business is coming in at the right price As the hotel manager you will be responsible for creating and maintaining a guest experience in line with the Corporate mission and vision You will be responsible for hiring training and mentoring Managers in Housekeeping Food Beverage Front Desk Security and Parking Under your guidance the hotel will have guest information safeguarded

What does a Hotel Manager do How to become a Hotel Manager What skills does a Hotel Manager need Hotel Management career outlook Share Hotel Managers have one of the most challenging yet rewarding jobs in hospitality and that s why the job is not for the faint hearted What does a Hotel Manager do A Hotel Manager supervises work at all levels plans activities manages budgets and financial information develops marketing strategies communicates with customers addresses maintenance issues collaborates with external parties and enforces health and safety standards

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Duties And Responsibilities Of A Hotel General Manager - So what Share The hotel General Manager GM is the person ultimately responsible for a hotel s performance A GM s ability to make decisions and take action will thus have an important impact on his or her hotel s operational and strategic results