Aws Technical Account Manager Support Plan Select a Support Plan At AWS we want you to be successful Our Support plans are designed to give you the right mix of tools and access to expertise so that you can be successful with AWS while optimizing performance managing risk and keeping costs under control Basic Support is included for all AWS customers and includes
Technical account management Access to subject matter experts Technical and billing support Enhanced technical support 24x7 access to Cloud Support Engineers via phone chat and web You can have an unlimited number of contacts that can open an unlimited amount of cases AWS Trusted Advisor provides more than 300 best practice checks that are integrated with more than 45 AWS services to help you optimize costs improve performance increase security and fault tolerance and monitor service quotas
Aws Technical Account Manager Support Plan
Aws Technical Account Manager Support Plan
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Ingi Jang Technical Account Manager Amazon Web Services AWS
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Technishow 2022 BEDANKT Produsoft
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Basic Support Plan is included Select a support plan Developer Minimum spend of 29 00 or 3 of monthly AWS charges Charges will be at least the minimum charge of 29 00 or the result of the calculation whichever is higher Business Minimum spend of 100 00 or 10 of monthly AWS charges for the first 0 10K To change your support plan see Changing AWS Support Plans To close your account see Closing an Account in the AWS Billing User Guide To find common troubleshooting topics for AWS services see Troubleshooting resources If you re a customer of an AWS Partner that is part of the AWS Partner Network and you use Resold Support contact your AWS Partner directly for any billing related
Technical Account Manager TAM A TAM is an AWS employee who provides advocacy and strategic technical guidance to help plan and build solutions using best practices They will drive discussions with senior customer leadership regarding incidents tradeoffs and risk management The Business Enterprise On Ramp and Enterprise Support plans allow an unlimited number of users to open technical support cases supported by AWS Identity and Access Management IAM The Developer Support plan allows one user to open technical support cases Customers with the Basic Support plan cannot open technical support cases
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Technical Account Manager TAM provides proactive best practice guidance and helps develop and run AWS solutions Support Concierge billing and account analysisUnlimited number of contacts can open cases SLA 24 7 support via phone e mail chat Starting today you can now use AWS Identity and Access Management IAM to grant users permissions to manage support plans for AWS account s You are not limited to only using your root user to change support plans You can also use new AWS managed policies to grant selected IAM identities permission to change support plans
Customers who purchase the Enterprise Support Plan are assigned a named AWS Technical Account Manager TAM to assist with customer technical issues and business challenges AWS Partner Network Resolution For technical support all AWS customers have access to AWS documentation the AWS Knowledge Center AWS Prescriptive Guidance and AWS re Post You can also subscribe to a Developer Business Enterprise On Ramp or Enterprise Support plan to receive one on one fast response support from experienced technical support engineers With these Support plans you get pay by the month
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Aws Technical Account Manager Support Plan - Technical Account Manager TAM A TAM is an AWS employee who provides advocacy and strategic technical guidance to help plan and build solutions using best practices They will drive discussions with senior customer leadership regarding incidents tradeoffs and risk management