Automotive Customer Service Manager Job Description Automotive Service Manager Summary Runs an efficient and profitable service department through productive staffing customer retention cost controls achievement of objectives and maintenance of all service records Ensures that the daily inventory of technicians time is consistently sold to service customers
The Automotive Service Manager is responsible for overseeing all aspects of an automotive service department This includes managing staff ensuring customer satisfaction maintaining equipment and meeting sales goals The average salary for a automotive service manager is 76 334 per year in the United States 5k salaries reported updated at December 2 2023 Is this useful Where can an Automotive Service Manager earn more Compare salaries for Automotive Service Managers in different locations Explore Automotive Service Manager openings Is this useful
Automotive Customer Service Manager Job Description
Automotive Customer Service Manager Job Description
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What does an Auto Service Manager do As a service manager you will oversee all services to ensure that business needs are being met You are responsible for the overall accountability of a company s business requirements You will supervise customer service Associate s as well as being able to provide assistance to customers Automotive service managers oversee the recruiting orienting and training of automotive service technicians to ensure a capable repairs unit They are responsible for assigning and designating job duties to staff according to their performance and history
AUTOMOTIVE SERVICE MANAGER JOB DESCRIPTION FUNCTIONS Customer Relations Sales Marketing Ability Interdepartmental Relations Understand Diagnostic Repairs Value Auditing Process Service Information Negotiate Vendor Contracts Mentor Motivate Staff REPORTS TO Dealer Owners Fixed Operations Manager General Manager Customer Service Manager job description A Customer Service Manager is a professional who is responsible for providing outstanding customer service by leading and motivating their team and developing loyalty programs to increase customer satisfaction 175 910 Hiring for this role Post this job for free or Looking for your next dream job
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133 Automotive Customer Service Manager jobs available on Indeed Apply to Customer Service Manager Customer Service Representative Customer Success Manager and more A service manager manages the service department team and handles customer service interactions reports and repairs The service manager ensures excellent customer service maintains strong relationships with customers and third party vendors and ensures repeat customers Service Manager Job Description Template
Sort by relevance date 607 Automotive Service Manager jobs available on Indeed Apply to Automotive Service Manager Store Manager Service Manager and more To write an effective automotive service manager job description begin by listing detailed duties responsibilities and expectations We have included automotive service manager job description templates that you can modify and use Sample responsibilities for this position include
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Automotive Customer Service Manager Job Description - In essence while salespeople might seal the deal it s the CSRs who lay the groundwork fostering trust and goodwill Their responsibilities range from providing product information scheduling service appointments to even handling grievances By ensuring that every customer interaction is positive and productive they not only support